Charlotte graduated from Birmingham Dental Hospital in 2008. Since then, she has accumulated extensive experience, initially working in the NHS and currently focusing exclusively on private practice. To enhance her expertise, she completed a post in the oral and maxillofacial department, where she worked closely with their patients.

In 2012, Charlotte seized a unique opportunity to serve at the London 2012 Olympics, where she provided oral health advice and hygiene treatments to athletes from around the world during the six-week event. Additionally, she serves as the speaker secretary for the Gloucestershire Independent Dental Hygienists and Therapists, a group dedicated to high-quality continuing professional development. Outside of her professional commitments, Charlotte stays active by playing netball and enjoys quality time with her family, including her son Jack and their dog Mabel.